Take care of your jewellery with a soft cloth and avoid contact with strong chemicals, cleaning products, water, creams, and perfumes. Please contact us if you have any questions regarding care or more specific material details.
Asher May pieces incorporate a mid-18th century French jewellery technique called vermeil, in which a thick layer of 18 karat or 14 karat yellow or rose gold is plated onto .925 sterling silver.
We offer a 6 month warranty on all jewellery items with proof of purchase. Our warranty covers faulty items. It does not cover wear & tear. Please refer to our care instructions above for general care instructions.
In case of any faulty goods please contact us with a photo and your online order number. Items will be replaced at our discretion. At this stage, we do not offer a repair service.
Please contact us directly in regards to warranty claims for online orders.
If you have purchased from one of our stockists, please return the faulty piece to the stockist, along with your proof of purchase, and they will contact our studio to assess.