FAQ


Ethics and Manufacturing

 

What is the colour and clarity of your diamonds?

 Our diamonds are SI and G/H in clarity and colour. Every item in our collection of fine jewelry has the option to be customised to your desire. If you would like to change the diamonds for another colour, clarity or carat weight, please get in touch with us via the Contact Page. Please allow 7-10 days for custom orders to be made.  

 

Are Your Stones Conflict-Free?

Yes, we only use 100% conflict free diamonds from suppliers and manufacturers  that are certified by the Responsible Jewelry Council.

 

Are Your Stones Natural?

Yes, all of the stones that we use are natural stones. We do not use synthetic material or laboratory grown stones.

 

Where Do You Source Your Diamonds?

We source our diamonds from a variety of locations depending on the design of the piece. We hand select many stones, custom carve others in New York, and source stones throughout the U.S. We purchase our gemstones and diamonds from RJC certified suppliers, and they are conflict free and ethically sourced.

  

Do you practice Ethical Manufacturing?

Asher May and our manufacturing partners maintain an ongoing environmental consciousness and fair trade awareness in manufacturing processes and in the lives of all of our associates. We are committed to conducting all operations in the most socially responsible manner possible—from our recycled metals to our ethically sourced diamonds.

We believe it is our duty to improve the lives of our associates and ensure they are compensated fairly for their labour. By supporting ethical suppliers and every facet of fair trade jewelry, we believe we can make a difference in our communities.

 

Ring Size

How do I know my ring size? 

Please use our Fine Jewelry Sizing Chart

 

Asher May Pop Ups

Where are your pop ups? 

We have pop ups regularly across Australia and the US! Sign up for our newsletter located on the home page or contact us to find out when the next will be happening!

How will I know when there is a popup in my area? 

We announce all pop ups within our newsletter and on Instagram   so keep an eye out there! 

Can I request specific items to be at the pop up?

Yes! Just get in touch via Instagram or contact us a week prior to the pop up to ensure your favourite pieces are there 

Can I place custom orders at the pop up?

Yes! We are more than happy to make all of your jewelry dreams come true: whether that be online or in person.